Country Music Association

Country Music Association

CMA Fest — Experiential Brand Platform & Governance

CMA Fest — Experiential Brand Platform & Governance

CMA Fest — Experiential Brand Platform & Governance

A purpose-built experiential brand and governance system for CMA Fest—uniting on-site environments, digital channels, and social into one cohesive platform.

A purpose-built experiential brand and governance system for CMA Fest—uniting on-site environments, digital channels, and social into one cohesive platform.

Categories

OOH/Experiential

Brand Systems

Integrated Campaigns

Industry

Entertainment

Live

At a Glance:

The Ask:

Transform a legacy festival into a scalable, purpose-led experiential brand platform across on-site, digital, and social.

The System:

Modular experience design + brand governance (stage/screen packages, wayfinding, motion language, channel templates, delivery specs).

Outcomes:

Higher fan participation, more first-time attendees, broader social reach, and increased app engagement.

At a Glance:

The Ask:

Transform a legacy festival into a scalable, purpose-led experiential brand platform across on-site, digital, and social.

The System:

Modular experience design + brand governance (stage/screen packages, wayfinding, motion language, channel templates, delivery specs).

Outcomes:

Higher fan participation, more first-time attendees, broader social reach, and increased app engagement.

(Overview)

Strategic Challenge

How do you turn a legacy music festival into a connected, culture-forward experience without losing its core identity?

CMA Fest asked for a modernized brand, but the opportunity was bigger: connect long-standing cultural presence with the CMA Foundation’s mission of equitable music education—across every touchpoint from pre-launch buzz to on-site interactions and post-festival content. We treated it as an omnichannel system—not a one-off campaign—so the brand could move consistently across OOH/experiential, motion, and digital.

The challenge wasn’t just to update how it looked; it was to rethink how it lived, moved, and inspired—building a platform that fans could recognize instantly and engage with before, during, and after the event.

(Overview)

Strategic Challenge

How do you turn a legacy music festival into a connected, culture-forward experience without losing its core identity?

CMA Fest asked for a modernized brand, but the opportunity was bigger: connect long-standing cultural presence with the CMA Foundation’s mission of equitable music education—across every touchpoint from pre-launch buzz to on-site interactions and post-festival content. We treated it as an omnichannel system—not a one-off campaign—so the brand could move consistently across OOH/experiential, motion, and digital.

The challenge wasn’t just to update how it looked; it was to rethink how it lived, moved, and inspired—building a platform that fans could recognize instantly and engage with before, during, and after the event.

CMA Fest 2018 attendee proudly displaying event badge, showcasing fan engagement and immersive brand experience at Nashville’s premier country music festival.
Colorful Xfinity Fan Fair X banner at CMA Fest 2018, promoting photo ops, selfies, and immersive fan interactions in downtown Nashville.
Crowds gather around the CMA Fest Spotlight Stage inside the Nashville convention center, highlighting fan enthusiasm and interactive experiences at the country music festival.
Festivalgoers pose at a colorful CMA Fest photo op installation in downtown Nashville, promoting fan interaction, brand visibility, and social media sharing at the country music event.
Live acoustic performance on the CMA Fest Spotlight Stage, highlighting emerging artists and intimate fan experiences at Nashville’s premier country music festival.
Directional signage inside the CMA Fest convention area guiding attendees to the Spotlight Stage, Close Up Stage, and Marketplace, enhancing wayfinding and branded fan experience.
Vibrant CMA Fest 2018 key art featuring Nashville landmarks, musical instruments, and festival iconography, celebrating the energy and branding of country music’s premier fan event.
CMA Fest 2018 attendee proudly displaying event badge, showcasing fan engagement and immersive brand experience at Nashville’s premier country music festival.
Colorful Xfinity Fan Fair X banner at CMA Fest 2018, promoting photo ops, selfies, and immersive fan interactions in downtown Nashville.
Crowds gather around the CMA Fest Spotlight Stage inside the Nashville convention center, highlighting fan enthusiasm and interactive experiences at the country music festival.
Festivalgoers pose at a colorful CMA Fest photo op installation in downtown Nashville, promoting fan interaction, brand visibility, and social media sharing at the country music event.
Live acoustic performance on the CMA Fest Spotlight Stage, highlighting emerging artists and intimate fan experiences at Nashville’s premier country music festival.
Directional signage inside the CMA Fest convention area guiding attendees to the Spotlight Stage, Close Up Stage, and Marketplace, enhancing wayfinding and branded fan experience.
Vibrant CMA Fest 2018 key art featuring Nashville landmarks, musical instruments, and festival iconography, celebrating the energy and branding of country music’s premier fan event.
CMA Fest 2018 attendee proudly displaying event badge, showcasing fan engagement and immersive brand experience at Nashville’s premier country music festival.
Directional signage inside the CMA Fest convention area guiding attendees to the Spotlight Stage, Close Up Stage, and Marketplace, enhancing wayfinding and branded fan experience.
Festivalgoers pose at a colorful CMA Fest photo op installation in downtown Nashville, promoting fan interaction, brand visibility, and social media sharing at the country music event.
Live acoustic performance on the CMA Fest Spotlight Stage, highlighting emerging artists and intimate fan experiences at Nashville’s premier country music festival.
Vibrant CMA Fest 2018 key art featuring Nashville landmarks, musical instruments, and festival iconography, celebrating the energy and branding of country music’s premier fan event.
Colorful Xfinity Fan Fair X banner at CMA Fest 2018, promoting photo ops, selfies, and immersive fan interactions in downtown Nashville.
Crowds gather around the CMA Fest Spotlight Stage inside the Nashville convention center, highlighting fan enthusiasm and interactive experiences at the country music festival.
CMA Fest 2018 attendee proudly displaying event badge, showcasing fan engagement and immersive brand experience at Nashville’s premier country music festival.
Directional signage inside the CMA Fest convention area guiding attendees to the Spotlight Stage, Close Up Stage, and Marketplace, enhancing wayfinding and branded fan experience.
Festivalgoers pose at a colorful CMA Fest photo op installation in downtown Nashville, promoting fan interaction, brand visibility, and social media sharing at the country music event.
Live acoustic performance on the CMA Fest Spotlight Stage, highlighting emerging artists and intimate fan experiences at Nashville’s premier country music festival.
Vibrant CMA Fest 2018 key art featuring Nashville landmarks, musical instruments, and festival iconography, celebrating the energy and branding of country music’s premier fan event.
Colorful Xfinity Fan Fair X banner at CMA Fest 2018, promoting photo ops, selfies, and immersive fan interactions in downtown Nashville.
Crowds gather around the CMA Fest Spotlight Stage inside the Nashville convention center, highlighting fan enthusiasm and interactive experiences at the country music festival.

(Architecture)

The Approach

Designing a Strategic Experience That Could Flex, Scale, and Inspire

I approached CMA Fest as a platform, not a poster. I translated the brand intent into a working system—codifying the visual and verbal language, then packaging it so our in-house team, foundation partners, and vendors could execute quickly, stay on brand, and adapt across stages, screens, web, app, and social—supported by a motion design system and clear governance.

I set the creative direction, staffed a cross-functional crew (design, illustration, motion, editorial, wayfinding), and aligned stakeholders on a single operating model. My decisions prioritized clarity and speed: reusable components, channel-specific templates, and simple rules that protect the brand while leaving room for local expression.

Key areas of focus:

  • On-Site Experience Design
    I led the creative for environmental graphics, stage/screen packages, and wayfinding—so attendees were guided, excited, and immersed in one coherent story.

  • Digital Integration
    I oversaw the extension of the visual language into various digital channels from apps to social activations and assets, so fans felt connected before, during, and after the event.

  • Mission Alignment
    I made sure the Foundation’s purpose wasn’t just a message tucked into a program, but something embedded across the entire experience — visually, tonally, and spatially.

Toolkit


  • Stage & Screen Packages: I defined LED wall layouts, show graphics, interstitials, lower thirds, and transitions—with timing and safe-area guidance.

  • Environmental & Wayfinding: I established banner families, map styles, and iconography, plus signage templates to keep movement intuitive and sites coherent.

  • Motion Language: I set typographic animation, transition logic, pacing, and easing rules that scale from jumbotrons to reels.

  • Type & Color System: I finalized palette and type stacks with accessibility/contrast rules and image treatments.

  • Channel Templates: App, web, email, and social (9:16, 1:1, 16:9) with thumbnail/title patterns, CTA styles, and localization rules.

  • Voice & Copy Blocks: I wrote message pillars, tone guidance, and reusable headline/body copy for rapid adaptation.

  • Partner Kit: I packaged delivery specs and file structures so stations, sponsors, and vendors could execute without drift.

Governance


  • Rules of Use: I documented do/don’t guidance, layout ratios, motion limits, and image standards.

  • Naming & Versioning: I standardized file nomenclature and version control so distributed teams stayed synced.

  • Taxonomy & Metadata: I defined channel/campaign tags, locale codes, and rights/expiry fields for DAM/CMS search and compliance.

  • Localization Guidance: I decided what flexes (imagery, accent color, select copy) and what stays fixed (logo, type scale, structural grids).

  • QA & Review Cadence: I set a pre-flight checklist for accessibility, platform specs, and approvals to reduce rework.

  • Source of Truth: I established a centralized toolkit with ownership and changelog so updates propagate and drift is minimized.

How it comes together: by making the system simple to use and hard to break, my team shipped faster with fewer revisions, partners contributed without reinvention, and the festival showed up as one cohesive story—on site and online—season after season.

(Architecture)

The Approach

Designing a Strategic Experience That Could Flex, Scale, and Inspire

I approached CMA Fest as a platform, not a poster. I translated the brand intent into a working system—codifying the visual and verbal language, then packaging it so our in-house team, foundation partners, and vendors could execute quickly, stay on brand, and adapt across stages, screens, web, app, and social—supported by a motion design system and clear governance.

I set the creative direction, staffed a cross-functional crew (design, illustration, motion, editorial, wayfinding), and aligned stakeholders on a single operating model. My decisions prioritized clarity and speed: reusable components, channel-specific templates, and simple rules that protect the brand while leaving room for local expression.

Key areas of focus:

  • On-Site Experience Design
    I led the creative for environmental graphics, stage/screen packages, and wayfinding—so attendees were guided, excited, and immersed in one coherent story.

  • Digital Integration
    I oversaw the extension of the visual language into various digital channels from apps to social activations and assets, so fans felt connected before, during, and after the event.

  • Mission Alignment
    I made sure the Foundation’s purpose wasn’t just a message tucked into a program, but something embedded across the entire experience — visually, tonally, and spatially.

Toolkit


  • Stage & Screen Packages: I defined LED wall layouts, show graphics, interstitials, lower thirds, and transitions—with timing and safe-area guidance.

  • Environmental & Wayfinding: I established banner families, map styles, and iconography, plus signage templates to keep movement intuitive and sites coherent.

  • Motion Language: I set typographic animation, transition logic, pacing, and easing rules that scale from jumbotrons to reels.

  • Type & Color System: I finalized palette and type stacks with accessibility/contrast rules and image treatments.

  • Channel Templates: App, web, email, and social (9:16, 1:1, 16:9) with thumbnail/title patterns, CTA styles, and localization rules.

  • Voice & Copy Blocks: I wrote message pillars, tone guidance, and reusable headline/body copy for rapid adaptation.

  • Partner Kit: I packaged delivery specs and file structures so stations, sponsors, and vendors could execute without drift.

Governance


  • Rules of Use: I documented do/don’t guidance, layout ratios, motion limits, and image standards.

  • Naming & Versioning: I standardized file nomenclature and version control so distributed teams stayed synced.

  • Taxonomy & Metadata: I defined channel/campaign tags, locale codes, and rights/expiry fields for DAM/CMS search and compliance.

  • Localization Guidance: I decided what flexes (imagery, accent color, select copy) and what stays fixed (logo, type scale, structural grids).

  • QA & Review Cadence: I set a pre-flight checklist for accessibility, platform specs, and approvals to reduce rework.

  • Source of Truth: I established a centralized toolkit with ownership and changelog so updates propagate and drift is minimized.

How it comes together: by making the system simple to use and hard to break, my team shipped faster with fewer revisions, partners contributed without reinvention, and the festival showed up as one cohesive story—on site and online—season after season.

(Impact)

This wasn’t just a rebrand — it became a vehicle for real-world impact.

What began as a brand refresh became a scalable experiential brand platform. By codifying the identity into a clear toolkit and governance—including a motion design system, stage/screen packages, and wayfinding—we reintroduced the brand with clarity and cultural resonance across an omnichannel program spanning on-site, digital, and social.

Fan participation deepened, first-time attendance grew, and CMA Fest’s digital footprint expanded in both app usage and social conversation—advancing the CMA Foundation’s mission rather than merely supporting it.

(Impact)

This wasn’t just a rebrand — it became a vehicle for real-world impact.

What began as a brand refresh became a scalable experiential brand platform. By codifying the identity into a clear toolkit and governance—including a motion design system, stage/screen packages, and wayfinding—we reintroduced the brand with clarity and cultural resonance across an omnichannel program spanning on-site, digital, and social.

Fan participation deepened, first-time attendance grew, and CMA Fest’s digital footprint expanded in both app usage and social conversation—advancing the CMA Foundation’s mission rather than merely supporting it.

The impact was significant:

The results didn’t just validate the strategy, they showed what happens when experience and purpose align.

The impact was significant:

The results didn’t just validate the strategy, they showed what happens when experience and purpose align.

Fan Access Users

+40%

Fan Access Users

+40%

First-Time Attendees

+47%

First-Time Attendees

+47%

Social Reach

900M+

impressions

App Usage

+18%

YoY

Fan Access Users

+40%

First-Time Attendees

+47%

Social Reach

900M+

impressions

App Usage

+18%

YoY

App Usage

+18%

YoY

App Usage

+18%

YoY

Fan Access Users

+40%

First-Time Attendees

+47%

Social Reach

900M+

impressions

This work helped CMA Fest move beyond being a once-a-year event. It became a platform for advocacy and engagement — something fans could connect with on-site and online, emotionally and culturally.

(Testimonials)

“…easily one of the best directors and managers around. He’s a gifted storyteller, a thoughtful communicator, and he’s got a ridiculously sharp eye for design and detail.”

-Eric Edwards

-Eric Edwards

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OOH/Experiential

OOH/Experiential